I ordered some Greenies Pill Pockets for dogs recently that came very fast. When i went to use the pill pockets they would just crumble. These were the Peanut Butter ones and I knew they weren't suppose to be that way. I called VetDepot about my order and they sent me another box of them. Fantastic service. I have used these pockets before and the dogs love them. Actually it is the only way i can give them their medicine.